Terms and Conditions
Article 1 - General
- For the application of these general terms and conditions, the following definitions apply:
General terms and conditions: these general terms and conditions
- The supplier: Dutchskins International BV, Dutchskins.com
- The buyer: the contracting party of the supplier
- Order: the agreement between the supplier and the buyer regarding the
purchase of goods by the buyer
- Goods: the products / goods offered for sale by the supplier
Article 2 - Applicability
These terms and conditions form an integral part of the agreement, as well as all quotations from the supplier. It is only possible to deviate from the applicability of these general terms and conditions and the general terms and conditions themselves in writing. They apply to the exclusion of all general terms and conditions appearing on the documents issued by the customer insofar as the latter conditions conflict with the former.
Article 3 - Quotations and offers
- All quotations are without obligation. The supplier is only bound after an order has been accepted by him in writing or has started delivery and / or execution by him. Deviations from a written confirmation of an order are only binding for the supplier after they have also been confirmed in writing.
- The supplier has the right at all times to refuse an order in whole or in part, without giving reasons, without any liability for damages arising from this. The provisions of this paragraph also apply if a customer has previously purchased products from the supplier.
- Any additions and / or changes made later, as well as (verbal) commitments from us or our staff, representatives, agents or other intermediaries are only binding if confirmed in writing by a person authorized to do so.
- For deliveries for which, due to their nature or scope, no quotation or order confirmation is sent, the delivery note and / or the invoice is also regarded as order confirmation, which is also deemed to represent the agreement correctly and completely.
Article 4 - Price
- The stated prices are exclusive of VAT, transport costs and possibly insurance.
- The prices offered only apply to the quantities offered.
- Prices in the Dutchskins webshop may deviate from the current showroom price. This is because the website is based on a different cost structure. Differences cannot therefore be compared or settled.
Article 5 - Payment
The prices stated on the website are in Euros, excluding VAT (if applicable) and excluding shipping costs. Payment can be made by bank transfer - iDEAL or PayPal. The supplier will deliver the item after payment has been received. The delivery time starts when the supplier has received payment. The minimum amount to be spent is 49 euros excl.
- If the customer does not pay on time, he will owe interest equal to two percent over a month or part of a month to be calculated on the outstanding amount without further notice of default. Any judicial and extrajudicial costs to be incurred will be borne by the customer. The extrajudicial collection costs amount to at least 15%, for abroad 20%, of the principal amount owed by the customer, with a minimum of € 150,00 (in words: one hundred and fifty euros) above the legal interest on the invoice amount, calculated from thirty days after invoice date.
- If the customer does not pay on time, the supplier has the right to suspend the further execution of the delivery and / or installation until the customer has fulfilled his payment obligations. If the customer has not fulfilled his payment obligation within a written period to be set by the supplier, the supplier also has the right to declare the agreement dissolved in writing, without judicial intervention.
- Each payment by the customer primarily serves to settle the interest owed by him as well as the collection costs incurred by the supplier.
Article 6 - Retention of title
Goods delivered by the supplier remain the property of the supplier until full payment of its claims by the customer, on the understanding that the customer bears liability and risk for the goods delivered by the supplier from the moment they are available to it. posed.
The buyer is not entitled to sell the goods that have not yet been paid for, to establish any security rights on them or to have these goods processed or to have them processed.
Article 7 - Delivery
- After receipt of the order (s), the customer will immediately receive a confirmation of the order by e-mail. Once the amount due has been credited to the supplier's account, the order will ship within 7 working days.
- The delivery times stated by the supplier will never be regarded as deadlines, unless expressly agreed otherwise. In the event of late delivery, the supplier must therefore be given notice of default if the customer wishes dissolution.
- Exceeding the delivery time does not give the customer any right to compensation of any kind whatsoever or the right to non-fulfillment of any obligation of the customer towards the supplier.
- If the order cannot be delivered within this time, the supplier will immediately contact the customer by e-mail or telephone. This will be done within a reasonable time, but no later than 7 days after ordering the goods.
Article 8 - Complaints / Acceptance
- Any complaints will be dealt with if they are received directly in writing by the supplier within five days of delivery. For hidden defects, complaints must be made within the warranty period.
- If complaints are recognized as justified, at the discretion of the supplier, the latter can either repair the defect, replace the article or refund the net invoice amount.
- Complaints about invoices must be submitted in writing within five days after the date of dispatch of the invoices.
- The supplier will refund the purchase value as soon as possible after receipt of the return shipment. The supplier reserves the right to refuse return shipments or to refund only a part of the amount paid if it is suspected that the item has already been used, if the item has been damaged as a result of use or if the goods are not in original packaging. have been returned.
- If the customer has not made a written complaint to the supplier within five days of delivery or the date of dispatch of the invoices, he is deemed to have accepted the delivery or the invoices. In that case, complaints will no longer be handled by the supplier.
- Submitting complaints does not release the buyer from the obligations arising from the purchase agreement towards the supplier.
- Consumables such as footwear and clothing, etc. cannot be exchanged or returned. If the order has been received damaged, the customer must report this to the supplier that same day. If the order is incomplete, the customer must report this WITHIN 2 DAYS.
- Deviations in item descriptions (such as weights, color patterns, sizes, etc.) of the order (s) are never a reason for cancellation of the order. This also applies to the color, because this can also deviate from the delivered product as we work with a natural product.
Return shipments in the Netherlands must be made to the following address:
Dutchskins International BV
7207 BT Zutphen
Article 9 - Transport and handling costs
- The transport of all goods related to the order is at the expense and risk of the customer, even if stated otherwise in the consignment note. If desired, insurance takes place at the request of the customer.
- Return shipments will only be accepted by the supplier if he has given prior permission to do so and this is done carriage paid, ie the costs for return shipment will be borne by the customer.
- The Supplier is entitled to charge a surcharge for the order (s) with a small invoice value for handling costs.
Article 10 - Force majeure
- If the supplier is unable to carry out the order normally due to force majeure, he has the right to execute the agreement at a later date or to declare it dissolved in whole or in part without judicial intervention. Force majeure includes in any case; injudicious use of the delivered goods, such at the discretion of the supplier, strike, excessive absenteeism of the staff, transport difficulties, fire, government measures, discontinuation of the production of goods to be supplied by suppliers or making changes to them. In the latter case, the supplier is entitled to deliver the changed goods if, in the opinion of the supplier, the changes involve only minor deviations from what was originally offered.
- In the event of dissolution as referred to under a., The customer is obliged to take what is available within the framework of the order and to pay the purchase price proportionately.
- If the supplier has to incur several costs for the execution of the order (s) due to force majeure, he has the right to charge these additional costs to the customer.
Article 11 - Liability
- Non-delivery, late delivery or faulty delivery, as well as the non-functioning or improper functioning of the delivered goods, does not give any right to compensation and / or dissolution, in so far as force majeure on the part of the supplier.
- The customer indemnifies the supplier against all liability that could rest on the supplier towards a third party with regard to the goods delivered by the supplier. The supplier does not accept any liability for recourse claims of its counterparty, in particular from distributors or other resellers of supplier's products, on any grounds whatsoever and more in particular on account of product liability.
- Orders that are lost during shipment through no fault of the supplier will not be replaced or financially refunded. This measure does not apply if the loss is demonstrably due to the negligence of the supplier. If the supplier receives the return shipment and it appears that the customer has not entered the shipping details correctly, the supplier is not responsible for this and the supplier will not reimburse the shipping costs as well as any associated costs / damage. If the customer still wishes to receive the product, he must again pay the shipping costs as well as the purchase price of the product if applicable. If the customer no longer wishes to receive the product, he must pay the costs of the return shipment received.
Article 12 - Warranty
- Unless expressly agreed in writing, the supplier does not give any guarantee on the delivered goods.
- If a guarantee has been provided by the supplier, it will lapse if the items to which the guarantee pertains are not or are not used in accordance with their intended use or improperly, instructions for use have not been observed, improper repairs have been carried out, changes have been made or numbers or plombes have been maimed or removed.
- If a warranty has been provided by the supplier, the warranty period, unless expressly agreed otherwise in writing, will be the number of months during which any manufacturer's warranty has been provided by the producer. However, the warranty period never exceeds six months.
- The buyer who wishes to invoke any warranty agreed in writing must notify the supplier in writing. The customer must do this within eight days after he has discovered or reasonably should have discovered the defects. The goods must be left unaltered by the customer after the complaints have been submitted, until the supplier has investigated the complaints.
- On the basis of a guarantee provided by the supplier with regard to goods that are located outside the Netherlands, the supplier can only be held liable for the costs of repair or replacement up to a maximum amount that these costs would have amounted to if carried out in the Netherlands.
- The customer must inspect the goods delivered by the supplier upon delivery. The customer is deemed to have received the delivered goods in good condition as agreed and free from defects, unless he notifies the supplier in writing of any defects within fourteen days after the goods have been delivered by the supplier.
- The customer indemnifies the supplier against any liability that could rest on the supplier towards third parties with regard to the goods delivered by the supplier.
- The supplier guarantees that the delivered items are sound and meet the specifications stated in the offer. An exception to this are possible color differences. Defects that have arisen as a result of normal wear and tear or that are due to significant fault of the customer are not covered by the warranty.
Article 13 - Dissolution
The supplier has the right, without prejudice to the rights to compensation of costs, damage and interest, to suspend the execution of the order (s) or to declare the agreement dissolved in writing, if the customer:
- is declared bankrupt, assigns an estate, submits an application for (provisional) suspension of payments, or all or part of its assets are seized;
- dies or is counted under guardianship;
- does not comply or does not comply in time with any obligation under the law, the agreement or these general conditions;
- fails to pay an invoice amount or part thereof within the specified period;
- proceeds to discontinue or transfer its business or an important part thereof, including the contribution of its business to a company to be established or already existing, or proceeds to changes in the objective of its business.
Article 14 - Evidence
In the event of a dispute, the information contained in the supplier's records is decisive, subject to proof to the contrary.
Article 15 - Intellectual Property
Article 16 - Applicable law
Dutch law applies to all agreements.
This website is copyright protected in its entirety, including the naming, design, layout and text. Nothing from this website may be used for other websites and / or used for other purposes without the permission of Dutchskins International BV.
Article 17 - Disputes
Disputes arising from deliveries by the supplier and which cannot be settled amicably can only be brought before the competent court of the District Court in Zutphen, insofar as the Subdistrict Court is not competent.